At Scubaxpress, we strive to ensure customer satisfaction with every purchase.
Eligibility for Refunds:
– Item returned within 14 days.
– Unused and in original packaging.
– Proof of purchase required.
Non-Refundable Items:
– Custom-made or personalized items.
– Clearance or sale items.
– Used/damaged products not due to our error.
Refund Process:
– Contact support.
– Return instructions will follow.
– Refunds processed within 7–10 business days.
Return Shipping:
– Customer pays unless item is faulty.
– Use trackable shipping method.
Damaged or Incorrect Items:
– Contact within 48 hours with photos.
– Replacement/refund at no cost.
Late or Missing Refunds:
– Check with your bank.
– Contact us if needed.
Changes:
We reserve the right to update this policy.
Contact Us:
[email protected]